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Knowledge Base & Frequently Asked Questions | 360training 360training FOOD & ALCOHOL FOOD ENVIRONMENTAL SAFETY & OSHA OSHA HEALTHCARE REAL ESTATE Other Industries SKILLED TRAINING Food & Beverage Real Estate Environmental Safety & OSHA Industrial Skills Power & Utilities BUSINESS TRAINING HR, Ethics & Compliance Insurance Education Business Skills SIGN UP LOGIN 0 Login 0 Menu Browse All Industries Select your area of study: FOOD & ALCOHOL Food, Alcohol, Allergy & Cannabis Safety Training Alcohol Seller-Server Food Handler Food Manager Food Allergy Cannabis HASSA Food Delivery VIEW MOREENVIRONMENTAL SAFETY & OSHA Safety, Compliance, & OSHA-authorized Outreach training OSHA 10 Hour OSHA 30 Hour HAZWOPER Training EM 385-1-1 Training VIEW MOREHEALTHCARE HIPAA & OSHA Compliance Training for Healthcare HIPAA Training OSHA & Healthcare Worker Safety Healthcare HR & Compliance Training Nursing & Senior Care VIEW MOREREAL ESTATE Real Estate Pre-License and Continuing Education Training Pre-license TREC SAE Post-license Continuing Education VIEW MOREINSURANCE Pre-Licensing Insurance Adjuster Exam Prep Continuing Education HR & COMPLIANCE Sexual Harassment Workplace Violence Prevention Corporate Compliance Information Security Financial Compliance Employment Law Codes of Conduct POWER & UTILITIES Distribution Training Generation Training NERC Continuing Education Transmission Training OTHER COURSES Business Skills Trades & Engineering Industrial Skills ADDITIONAL COURSES INSURANCE HR, ETHICS & COMPLIANCE POWER & UTILITIES For Businesses 360training Info ABOUT 360TRAINING Company information Why choose us? Executive team Careers Contact us BLOG AND RESOURCES Blog articles Frequently Asked Questions Promotions NEWS AND EVENTS Press releases Breadcrumb Home FAQs How can we help you today? SEARCH FAQs Frequently Asked Questions General Account Access Solutions (5) HOW TO LOG IN TO MY ACCOUNT AND ACCESS MY COURSE I FORGOT MY PASSWORD How Do I Change my Username? How do I Change my Personal Information? (New Platform/Dashboard) Course Search and Filtering Toolbar Course Player Solutions (10) What Devices and Browsers are Supported for my Course? What Should I do if my Course is Not Loading? Does your course has sound or audio? Why I am Getting a ’Session Expired’ Message on my Course? How do I unlock my course due to validation failure?See all 10 articles Manager Account (Group Purchase) Solutions (11) How Can a Manager Add Users/Employees via ’Invitation’ Feature? How to Create a Training Plan for Employees? How Can a Manager Print an Employee’s Certificate After Course Completion? How to Add and Enroll Multiple Employees in Training? How to Get ’Limited-Manager’ Access?See all 11 articles Course Gifting (Purchased Course for Someone Else) Solutions (1) How do I ‘gift’ the course to someone else? Customer Support Solutions (14) How to Clear Cache and Cookies on my Browser? How to Use Incognito or Private Browsing? What happens if the course expires? I purchased the wrong course, can I switch my course to a different one and just pay for the difference? I no longer need the course, can I transfer it to somebody’s account?See all 14 articles Certificate and Credit Reporting Solutions (5) WHERE DO I FIND MY COMPLETION CERTIFICATE? Should I select any State in the ‘Course Credit Confirmation’ page of my course if I cannot find my own State? Why is my course in Affidavit Pending/Received status? Is 360training.com going to report my completion or do I have to do it? Can I use my certificate to apply for a job/license in another state? Enrollment and Registration Solutions (4) Do you offer any discounts or free courses? We are tax exempt...how can I purchase the course tax-free? Do you offer Spanish courses? Do you have training solutions for use outside the United States? Policy Statements (6) Terms of Use Privacy Policy Disclaimer and Copyright When Does My Course Expire? Is it safe to provide my Credit Card and Personal Information on your Website?See all 6 articles Van Education Center (VanEd) (2) Is VanEd the same as 360training? When Does My VanEd Course Expire? TIPS (Training for Intervention ProcedureS) (6) Is TIPS the same as 360training? How To Register On The New GetTIPS Training Platform? How To Log In To My GetTIPS Account And Access My Course? How Can I Redeem My GetTIPS Pre-Paid Passport? How Can I Redeem My Online Exam Voucher?See all 6 articles Environmental Health & Safety Solutions OSHA 10 & 30 Hour Outreach Training Solutions (38) Can I upgrade my OSHA DOL ’paper card’ to ’plastic card’? Can I change the name on my online completion certificate as well as on my DOL Card after completing my OSHA 10- & 30-hour Outreach Training courses? Can I request for an extension of my OSHA 10/30-hour Outreach course? Do you offer OSHA 10/30 Hour Outreach Training Program in Spanish? Why do I need to answer the Course Evaluation?See all 38 articles NYC Site Safety Training (SST) Solutions (5) My employer is looking for an SST Card and does not accept my OSHA DOL Card... Is your OSHA-30 online training ‘actively proctored’? Will your OSHA DOL Card be accepted by NY DOB inspectors? Does your OSHA course meets the 30-hr training requirement by December 1, 2019 of Local Law 196 of 2017? What is the NYC Local Law 196 of 2017? HAZWOPER Training Solutions (8) What if my Annual Refresher training is not taken in 12 months? HAZWOPER Basic Are your HAZWOPER courses approved or certified by US Department of Labor - OSHA? How many modules or lessons does my HAZWOPER course have? Will I be getting a wallet card in the mail after completing my HAZWOPER course?See all 8 articles MSHA Training Solutions (5) MSHA Part 46 Training Requirements Is your MSHA New Miner Training course approved by MSHA? Who will sign the MSHA Form 5000-23 under "Item 6. Signature of person responsible for training"? MSHA Annual Refresher Training MSHA New Miner Training Cal OSHA 10 Hour Training (1) What is ’Cal OSHA 10 Hour Training’ course? Confined Space Entry Training (1) Confined Space Entry Training 8-Hour Transportation Safety Training (1) Bill Judge 60/60 DOT Supervisor Training Underground Storage Tank Operator Training Solutions (2) What Underground Storage Tank (UST) facility operator training do I have to take in Texas? What is the difference between Class A, Class B, and Class C facility operators? TPCA Class A and Class B UST Facility Operator Training Course General Safety Training (45) Personal Protective Equipment Hazardous Substances and Industrial Hygiene Machine Guarding Safety Bloodborne Pathogens Basic Safety Orientation (GI)See all 45 articles Environmental Safety (1) Certified Environmental Specialist Food & Beverage Solutions Washington Mandatory Alcohol Server Training (MAST) Solutions (2) Are you a certified ’Mandatory Alcohol Server Training’ course provider by the ’Washington State Liquor and Cannabis Board’? Washington Mandatory Alcohol Server Training (MAST) Solutions Florida Food Handler Solutions (1) Is your ‘Florida Food Handler Training’ course approved by the State? Arizona Alcohol Solutions (2) Do I need to take a Title 4 Basic Alcohol Certification course before completing an Arizona Title 4 Alcohol Management course? Learn2Serve Arizona On-Premise Title 4 Basic Training & Certification Exam California Alcohol Solutions (17) Do I need to be certified to serve alcohol in California? Are you an approved RBS training provider for the State of CA? Where Can I Get My Server ID? How to Register/Create an Account on the California Responsible Beverage Service (RBS) Portal? When do you report my course completion to California Responsible Beverage Service (RBS)?See all 17 articles Food Protection Manager Certification Exam (5) Learn2Serve Food Safety Management Principles I failed the Learn2Serve Food Protection Certification Exam. How many chances do I have to pass it? How many questions are there in the Learn2Serve Food Protection Manager Certification Exam? Learn2Serve...